Payments
Payment methods are by Paypal, Card or Etsy vouchers. If you wish to cancel your item please contact me asap. Payment is immediate on purchase. Please check your country's taxes if you are overseas.
Shipping
I live in the middle of rural Scotland so try to get to our post office on Friday. Your item will be posted then as soon as payment has cleared. If there is a problem please contact me just to let me know rather than not telling me at all. Thanks ever so.
Shipping for all items are for packaging as well and are the same worldwide to make life easier. I absorb costs for far flung places.
For large quantities please contact me for discounts on SHIPPING costs.
Thanks ever so
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to be happy with your purchase. Please contact me WITHIN 28 DAYS of purchase if there are any problems or you are not happy with your item, or it is damaged or not what you expected. I will accept returns in a resalable condition in the packaging in which it was sent. I will refund the amount you paid for the item and the original postage but you will have to pay the postage back to me. Please note once 28 days has past I will be unable to help you. Thanks ever so.